State Farm® Insurance Agent Marlene Bach

"I have been a home and automobile customer for about 4 years. Marlene and Bryce are very pleasant and knowledgeable about the insurance business. They are top notch in staying in great communication with the client regarding the coverage, details of the policy, and any reminders needed. The location is easy to find with large signage, ample parking as well as easy in and out from the road. For me, the location is close as well as easily accessible. And, when I leave the office, I remind myself of the awesome customer service that they provide. I would recommend them to any client at whatever age!"

"Changed to State Farm Bach agency. Great staff made me feel welcome and gave me great service. Understood what I wanted and needed for auto and renters policies.Bryce Bach my agent was very knowledgeable about my needs and made me feel comfortable with process. I highly recommend this agency great people and service"

"Marlene Bach's, office is amazing! Not only easy to work with, but fun to work with! Marlene and staff make the entire process of buying, changing and or updating policies a breeze! Check them out ASAP!"

"Started going through Bryce for insurance around a year ago, any normal issue that you would run into with any company has been easily resolved with his help. I’ve recommended him to family and friends anytime insurance is brought up, easy to talk to, readily available anytime I need to call. Seriously good work Bryce I’ll gladly keep referring you to anyone else who asks."

"Never let me down on insurance cost claims or any other insurance business. Good people to work with."

"Always great to collaborate!"

"Deceptive business. Claiming I contacted them for a quote when I never did, and haven't contacted anyone in four years. Asked them when I asked them for a quote, no response."

"Slid into a ditch and had to have my car pulled out. Bryce and Marlene wrote me a check the next day right from the office to reimburse me! Great service and always friendly."

"I had this insurance for quite a while and they were always kind and treated me like family!"

"Recently someone named Bryce Bach was trying to "win" my business. However he was very off putting and rude. When he called me, I told him I was very busy and to email me, and I would get back to him when I had time. He did email me, and then called, even though I told him that I would get back to him when and if I was interested in a quote. He got very...I guess the best words to use would be...Impertinent, disrespectful, and simply discourteous. Not a place that I want to spend thousands of dollars a year at, and hope that if I actually had a issue, something would be resolved. This man just seemed to be out to help himself, not actually gain a valued, paying, client. #usedcarsalesmanlike I would stay far away from this place. Far, far, far away. I hope that young Bryce learns that he may be the main character in his own story, however, to every client, he is barely a footnote in their daily lives. Curtesy, respect, and civility go a LONG way. Below is an email exchange between us. Yes, I see your email. No, I did not have time. Your attitude was off putting to the point that I would not care to do business with you. Have a nice day. And maybe try harder to realize that in sales, the client's timeline is a lot more important than your quota. His response... Hey David, Mutual- Have a good day Bryce Bach - Account Specialist Marlene Bach State Farm Insurance 1558 Haslett Rd. Haslett, MI 48840"

"Always eager to help you, Marlene or her son."

"Marlene and Bryce are always great and professional. I have worked with them for years and have never been disappointed. They always make me feel like one of the family. I highly recommend them to anyone seeking insurance."

"Good luck finding better agents than her and Bryce."

"Great customer service and great prices on insurance quotes"

"Best place"

"I just switched over last month I was offered a phenomenal rate and I've had nothing but pleasant experiences since then so far so good"

"Called back after Marlene’s phone number had previously left two calls to my number. Was trying to be nice to return the call, but there was some apparent miscommunication within State Farm. Marlene went above and beyond to be EXTREMELY RUDE as I was trying to help both of us sort through the confusion. Does not treat people well, never mind her customers. I would not trust this agent."

"Very professional and caring!"

"Marlene is fantastic! She is friendly and personal and likes to get to know and care for her customers. She is the best!"

"Love Marlene"

"Very friendly and always willing to help, HIGHLY RECOMMENDED"

"Great insurance company. Awesome staff, very friendly and professional."

"Brice is awesome"

"Great insurance company. Very friendly and professional."

"Marlene and her employees are wonderful enjoy talking to them and they always look out for my best interest and get me taken care of right away couldn't be happier with her."